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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rosalva Comstock

November 11, 2023

5  out of  5 rating by Rosalva Comstock
"My husband and I thank you, Monalisa, for helping us step by step with our insurance policy. And beyond helping us understand life insurance and the importance of having it."

Rick Patterson

October 6, 2023

5  out of  5 rating by Rick Patterson
"Karen is always very personable, knowledgeable and professional. Very pleased!"

Laura Vasquez

September 26, 2023

5  out of  5 rating by Laura Vasquez
"The atmosphere as soon as I walked in was beautiful and peaceful . The staff so people friendly💞. Service was great💛. Casey is kind helpful n explained clearly every detail n question I asked… I’m very well pleased with service. Thank You Casey👸🏻"

SherryAnn Sizer

July 11, 2023

5  out of  5 rating by SherryAnn Sizer
"Love this place…all my needs met and ALWAYS treated kindly ❤️"

Torrique Boles

June 22, 2023

5  out of  5 rating by Torrique Boles
"Casey was extremely helpful and she took the time to compare my current auto policy vs what State Farm offers. She was patient throughout the entire process, and I strongly recommend going to Karen’s office for a quote."

Tina Jenkins

June 21, 2023

5  out of  5 rating by Tina Jenkins
"Very professional and pleasant place to be."

Efren Casarez

June 15, 2023

5  out of  5 rating by Efren Casarez
"My friend told me about, I was paying to much for 2 car's with the insurance company I had and they didn't want to give me full coverage on one of my cars now I have full coverage on both cars and I'm paying less awesome"

Irene Raquinio

May 20, 2023

5  out of  5 rating by Irene Raquinio
"Casey has been very accommodating and helpful with our home and auto insurance. She is responsive when I have questions and very communicative."

Michael Jones

May 5, 2023

5  out of  5 rating by Michael Jones
"Excellent agent!"

Jorge Luna

April 28, 2023

5  out of  5 rating by Jorge Luna
"Great experience! Leslie was very courteous and friendly. I definitely recommend Karen and her staff for all you insurance needs."

Roy Helo

April 26, 2023

5  out of  5 rating by Roy Helo
"Very friendly and answered all my questions .. conversation went so well it felt like I was talking to a friend I knew for years .. thank you"

Luis Lopez

April 9, 2023

5  out of  5 rating by Luis Lopez
"Very kind staff greeting you from the moment you walk in and willing to help you find the best prices and policies to ones needs and willing to explain everything to you in full deep detail"

Beatriz Ordaz

April 6, 2023

5  out of  5 rating by Beatriz Ordaz
"They are absolutely the Best!!! Karen has the best staff I recommend 100%"

Anthony Mirelez

March 7, 2023

5  out of  5 rating by Anthony Mirelez
"State Farm is awesome I have all my vehicles, house and life insurance with them Lesley Cox has been my agent since 2004 and has done a awesome job, please give her call and get your State Farm insurance."

Lluana Mccann

March 2, 2023

5  out of  5 rating by Lluana Mccann
"Battery in my magic key fob died yesterday at 4 PM on a very cold dark country road in northern CA causing all my car systems to freeze up. Phone battery was at 23% so couldn't use it much before it quit too. Didn't know the area. Called Lupe and Monalisa at my Visalia Karen Gross State Farm office where I have had coverage on my houses and car since relocating to CA in 2012. They quickly located the name/number of an excellent tow shop and I was back on the road before more snow and total darkness. That is going above and beyond."


March 2, 2023

5  out of  5 rating by N D
"Amazing ! My mom recommended me due to her having State Farm as an insurance company and from the moment I walked I was greeted with warm welcomes and laughs ! Norma is amazing not only did she do a fast amazing job she also got me the best on auto and life insurance policy ! I recommend this location to any one looking as well as ask for Norma she’s greaaaaat !"

Kellie Bacarisa

March 1, 2023

5  out of  5 rating by Kellie Bacarisa
"Casey is absolutely great! She took the time to explain how life insurance works, and what options I can choose from. I never realized how beneficial life insurance could be, and I’m glad I got to speak to her about it."

Kateleen Weaver

March 1, 2023

5  out of  5 rating by Kateleen Weaver
"The entire team is very welcoming. I went in to apply for a life insurance application, and Casey was wonderful! Her customer service was great, and I enjoyed how she thoroughly explained how life insurance works. I strongly recommend this office!"

Fabiola Gonzalez

February 22, 2023

5  out of  5 rating by Fabiola Gonzalez
"I would definitely recommend State Farm to others! Zuri Cruz is always helpful whenever I have any questions or need any quotes. She helped when I needed setting up life insurance, going above and beyond in explaining everything in a way I understood. And let’s not forget the lovely front desk staff, always there to greet you as you walk in! Update 2/21/33: Once again the staff is amazing! I was contact a few weeks back regarding an option to add more life insurance coverage. They quickly had me scheduled for an appointment with Karen. She was great in explaining my options as well as providing me with an updated car insurance quote. The great thing about this & every experience I have had so far, is the fact that you never once feel pressured to sign on to anything. They truly have your best interest at heart!"


February 10, 2023

5  out of  5 rating by C G
"Lesley was very helpful in assisting with my commercial vehicle policy. Thank you!"

Jeffry Kelly

January 13, 2023

5  out of  5 rating by Jeffry Kelly
"Lupe is an outstanding person who always has an answer and always is willing to help me with all my needs. She always has a smile on her face and makes you feel warm and welcomed."

Anna Villarreal

January 10, 2023

5  out of  5 rating by Anna Villarreal
"Great Service and Wonderful person at the front office!!!! Thank you!!"

Rosita Campos

December 5, 2022

5  out of  5 rating by Rosita Campos
"Shout to Leslie at Karen gross and Lupe for being awesome !!!!"

Casey Bacarisa

November 17, 2022

5  out of  5 rating by Casey Bacarisa
"Karen Gross is amazing! And her staff is the absolute best! I definitely recommend going to her office because they have the best home, auto, and life insurance policies! 10 out of 10"

Justine Benitez

November 17, 2022

5  out of  5 rating by Justine Benitez
"Such a great environment people are so friendly and welcoming. They have awesome life and auto insurance!"