State Farm® Insurance Agent Karen Gross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cinthia Avalos
August 27, 2024
"Very friendly and considerate with every costumer. I have referred a few people and we are very satisfied with State Farm."
"Cinthia - We can't thank you enough for your business and for trusting us enough to refer your family & friends. It means a great deal to us that we have gained your trust. Please feel free to reach out with any questions you may have. Thanks again for the review, referrals and your business. "
Liz Zarate
August 27, 2024
"State farm exceeded my expectations. Their rates were competitive the coverage options were comprehensive. Very fast and professional specialist the customer service was amazing. I highly recommend for anyone looking for an auto insurance."
"Liz - Thank you so much for the 5-star review. We appreciate your business and are happy to hear that you found our rates to be competitive and were satisfied with the coverage options. We love to help people understand how important it is to have the right coverage in place. Thank you again for the review. We look forward to helping you for many years to come. "
Lupe Lupe
August 27, 2024
"I had a fantastic experience with State Farm when getting a quote for car insurance. Their customer service was top-notch. The entire process was great, very professional employees. I highly recommend them for their outstanding service!"
"Thank you for sharing your positive experience with our office. It's great to hear that our customer service was top-notch and that the entire process was professional. Your recommendation of our outstanding service is much appreciated. If you have any other questions or need further assistance, feel free to ask!"
Bernie Hill
June 27, 2024
"I'm a new State Farm customer. I was very happy with my quote . Since then they've been friendly, helpful and has kept me informed. Which is so helpful with the process of being a new customer."
"Welcome to the State Farm Family Bernie! We are so happy you chose our office and look forward to serving you for many years to come. Please let us know if there’s anything else we can help you with. "
Beatriz Ordaz
June 13, 2024
"They are absolutely the Best!!! Karen has the best staff I recommend 100%"
"Thank you Beatriz! We think you're the best too. :) We are so happy to be able to take care of you. Thanks again for the 5-star review."
Hli
May 22, 2024
"I have been a customer for 20+ years.. This staff is always friendly and helpful. Corina did great assisting with a new vehicle add-on."
"Lean - Thank you for being a valued customer for over 20 years! We appreciate your kind words about our staff, especially Corina, who did a great job assisting you with a new vehicle add-on. We strive to provide excellent customer service and look forward to serving you for many more years to come. "
Angie Rodriguez
May 1, 2024
"Nancy was so help. And very polite on the phone, thank you Nancy"
"Angie - we are so happy to hear about your positive experience with Nancy. We love her and she loves helping customers. Thank you for taking the time to leave a five-star review. We appreciate you. "
Efren Casarez
April 24, 2024
"My friend told me about, I was paying to much for 2 car's with the insurance company I had and they didn't want to give me full coverage on one of my cars now I have full coverage on both cars and I'm paying less awesome"
"I'm so happy we could provide you with better coverage at a better price. That's amazing! Thank you so much for trusting us with your car insurance. We are grateful for your business and for the five-star review. Welcome to the State Farm family!"
Susanne Roberts
April 19, 2024
"I have always been very pleased with everyone in the office they are polite and helpful & always ask if I need anything else they always say how may I help you and always ask if there is anything else they can do"
"That's great to hear, Susanne! It sounds like the office staff is doing an excellent job in providing you with a positive and helpful experience. Politeness and attentiveness are important qualities in customer service, and it's wonderful that they always go the extra mile to ensure your needs are met. If you ever have any further inquiries or require additional assistance, don't hesitate to reach out. Thank you so much for the review. "
Valerie Aivazian
April 17, 2024
"Nancy, Thank you for you help. I appreciate your time and courtesy.. you're 5 stars all the way."
"You're welcome, Valerie! We're glad Nancy could assist you and provide you with the information you needed. Thank you for your kind words and the 5-star rating, it means a lot to us. If you have any more questions in the future, feel free to ask. We're here to help! "
Eddie Barron
March 27, 2024
"Thank you to Corina Lawrence for helping my mom out on the phone. Very friendly and very professional. We appreciate you and everyone at State Farm."
"Thank you for taking the time to share your positive experience with Corina. We're delighted to hear that Corina was friendly and professional while assisting your mom over the phone. She takes pride in providing excellent customer service, and it's always rewarding to receive such kind feedback. We truly appreciate your support and trust in our agency. If there is anything else we can assist you with, please don't hesitate to let us know. We're here to help!"
Viviana Cisneros
March 12, 2024
"I had such a wonderful experience with this agency! Nancy Saldaña did a wonderful job with my quote and took the time to thoroughly explain and review what works best for my vehicle. I rest assured knowing I’m in good hands and am simply amazed at the service Nancy provided. She truly is the best of the best!"
"Viviana, thank you for sharing your positive experience with our office and Nancy. It's great to hear that she did a wonderful job with your quote and took the time to explain and review what works best for your vehicle. We agree with you - she's the best! :) I will make sure to pass on your kind words to Nancy. If you have any more questions or need further assistance, feel free to ask!! "
christy lewis
March 12, 2024
"This is a great team . The ladies are always super welcoming and on it when it comes to any questions that I have . Would highly recommend."
"You're so kind Christy! We sincerely appreciate your kind words and positive review. Our team takes pride in creating a welcoming environment and providing exceptional customer service. It means a lot to us that you would highly recommend us. Thanks again. "
Leann Gross
March 12, 2024
"everyone in this building is so incredibly sweet and helpful for starters! i have great car and life insurance and a roth ira thanks to karen and her amazing team! if you’re looking for insurance in the area i highly suggest karen’s agency!"
"Thank you, Leann, for your wonderful feedback! It's easy to be sweet to our customers who are just as sweet to us. It was our pleasure to assist you in obtaining great car and life insurance, as well as setting up your Roth IRA. We appreciate your recommendation and are grateful for your trust in our agency. If there's anything else we can assist you with, please don't hesitate to let us know. "
Lisa Clayton
March 8, 2024
"I recently had the pleasure of working with Casey to sign up for a life insurance policy, and I couldn't be more grateful for the exceptional service I received. The process was quick and easy, and I highly recommend this agency."
"Thank you Lisa for taking the time to share your positive experience with us! We are delighted to hear that Casey provided exceptional service during the process of signing up for your life insurance policy. Our team strives to make the process as quick and easy as possible, ensuring that our clients receive the best possible service. We appreciate your recommendation and look forward to serving you for many years to come. "
John Lindquist
March 1, 2024
"Karen’s office is great! Everyone in the office is so helpful. Whether you need car insurance or life insurance, Lesley can help you! I highly recommend Karen and her team, call them or stop by!!"
"Lesley is a valued member of our team, and we're delighted to hear that she was able to help you with your car insurance and life insurance needs. We strive to provide comprehensive solutions to our customers, and it's fantastic to know that Lesley was able to assist you in finding the right coverage. Thank you once again John for your recommendation and for choosing our office. If you have any further inquiries or need any assistance, please don't hesitate to reach out to us. We're here to help!"
Lucero Castillo
March 1, 2024
"The second I walked into the office I was well greeted, made me feel like we’ve known each other for years. Lesley was very helpful explained every policy to me answered all my questions."
"Thank you so much for leaving us such a wonderful review. We understand the importance of creating a welcoming and comfortable environment for our customers, and we're glad that we were able to achieve that for you. We're also delighted to hear that Lesley was very helpful during your visit. It's great to know that she took the time to explain every policy to you and answered all your questions. We believe in providing exceptional customer service, and your feedback confirms that we're meeting our goal. Thank you once again for your kind words and for recommending our office. "
Jose “Blackout21” Ayon
January 31, 2024
"Incredible team!! Nancy was very kind and helped us out with insurance questions that we had. Recommend this office to everyone!!"""
"Thank you, Jose, for your positive review! We're thrilled to hear that you had a great experience with our team, especially with Nancy. We pride ourselves on providing exceptional customer service and offering assistance with insurance questions. We appreciate your recommendation and look forward to serving you and others in the future. Please don't hesitate to reach out if you have any further questions or need any more assistance."
Elisco Valenci
January 11, 2024
"State farm ,agent Karen gross ,tiene excelente precios para la cobertura que usted necesita, recomendado, 💯%,y cuenta con todo un extraordinario equipo de trabajo por qué todas son muy profesionales amables, empezamos el año con la atención de Nancy y todo excelente en lo que ase , saludos bendiciones"
" ¡Gracias por tu amable reseña! Nos alegra saber que encontraste excelentes precios para la cobertura que necesitas. Agradecemos tu recomendación y nos emociona saber que nuestro equipo de profesionales te brindó un excelente servicio. Nos aseguraremos de transmitir tus complemento a Nancy por su excelente atención. ¡Mis mejores deseos para ti!"
Arturo Cisneros
January 6, 2024
"Lovely environment and friendly staff."
"We sincerely appreciate you sharing your review with us Arturo. It brings us great joy to learn that you found our environment to be delightful and our staff to be friendly. Ensuring a pleasant atmosphere and delivering friendly customer service are of utmost importance to us, so we are thrilled that we were able to meet your expectations. Your kind words mean a lot to us. "
Antonio Alvarez
December 28, 2023
"Had a lovely experience with the state farm family and recommend to everyone looking for good insurance"
"Thank you so much for taking the time to share your positive experience with the State Farm family! We greatly appreciate your recommendation and are thrilled to hear that you had a lovely experience with us. At the Karen Gross agency, we strive to provide exceptional insurance services and ensure that our customers feel supported and protected. Your kind words motivate us to continue delivering the highest level of service to everyone we assist. Thank you again for the review Anontio!"
Casey Clayton
December 19, 2023
"Casey Bacarisa (happen to have the same name 😊) did absolutely amazing on providing me some quotes. I originally went there to get a quote on a life insurance policy, but she also explained one that they call “paycheck insurance.” State Farm will pay you if you get sick or hurt, and can’t work! I definitely recommend Karen Gross’s agency - everyone there is very nice. Ask for Casey for a life insurance quote and you’ll be satisfied with their service."
"Thank you so much for taking the time to leave such a positive review our agency. We are thrilled to hear that Casey provided you with amazing service and was able to assist you with your life insurance needs. It's great to know that she went above and beyond by explaining the additional insurance option called "paycheck insurance," which can be incredibly beneficial in case of illness or injury that prevents you from working. We're glad to hear that you found this information valuable. We appreciate your recommendation of Karen Gross's agency. We will make sure to pass on your kind words to Casey and the rest of the team. Thank you once again for choosing our agency for your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! "
Rosalva Comstock
November 11, 2023
"My husband and I thank you, Monalisa, for helping us step by step with our insurance policy. And beyond helping us understand life insurance and the importance of having it."
"We are so happy Monalisa was able to help you. It's our passion and life's work to help our customers protect their families with life insurance. Thank you for taking the time to give us a 5-star review. We appreciate it and we appreciate you. "
Rick Patterson
October 6, 2023
"Karen is always very personable, knowledgeable and professional. Very pleased!"
"We absolutely love having the Patterson Family as a customer! Thank you so much for your business and the 5-star review. Karen takes great pride in caring for our customers. We agree that her knowledge and professionalism are second to none. We also think she's a great boss. :) Thanks again for the review Rick!"
Laura Vasquez
September 26, 2023
"The atmosphere as soon as I walked in was beautiful and peaceful . The staff so people friendly💞. Service was great💛. Casey is kind helpful n explained clearly every detail n question I asked… I’m very well pleased with service. Thank You Casey👸🏻"
"Thank you, Laura, for such a sweet review. Your experience is the goal we strive for with each interaction. I'm very grateful Casey was able to answer all your questions and take care of you. Thank you again for sharing your experience. We look forward to serving you for many years to come. "