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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fabian Lemus

March 14, 2025

5  out of  5
rating by Fabian Lemus
"I recently visited Karen Gross’s State Farm office for an insurance quote, and I was assisted by Lupe. From the moment I walked in, the staff was welcoming and professional. Lupe was incredibly helpful she is very knowledgeable and took the time to go over all my options in detail. She made sure I understood everything and helped me find the best coverage for my needs. Beyond just Lupe, the entire team here is awesome. Everyone is friendly, efficient, and genuinely cares about their clients. Karen has built an amazing team, and it really shows in the quality of service they provide."
We responded:
"Thank you so much for your wonderful review! It truly means a lot to us. We're so glad to hear that Lupe provided you with the attentive and knowledgeable service we strive for. It’s always our goal to make sure our clients feel welcomed and well-informed, and it sounds like Lupe really hit the mark! We’re also proud of our entire team—everyone works hard to create a friendly and supportive environment, and it's heartwarming to hear that it made a difference in your experience. Your trust in us to find the right coverage for your needs is greatly appreciated. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you! Thank you again for your kind words, and we look forward to seeing you again soon! - Karen Gross State Farm Insurance "
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Mary Lou Kunkel

March 6, 2025

5  out of  5
rating by Mary Lou Kunkel
"Our meeting was very informative and Leslie and the office staff were very cordial and extremely friendly. So glad we had the meeting!!"
We responded:
"Thank you so much for your thoughtful review! We're so glad to hear that you found the meeting informative and that Leslie and our team made a positive impression on you. We truly value the relationships we build with our clients, and it means a lot to us that you felt welcomed. We look forward to continuing to serve you for many more years to come. Thanks again Mary! - Karen Gross State Farm Insurance"
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Kimberly Perez

February 27, 2025

5  out of  5
rating by Kimberly Perez
"I recently had a great experience with the State Farm agency in my area. The staff was super sweet and friendly and really knew their stuff. They took the time to explain my options and helped me find the best coverage at a good price. I never felt rushed or pressured, which made everything so easy. Highly recommend this agency for their excellent service!"
We responded:
"Kimberly - thank so much for the sweetest review. We love helping people and part of that is explaining all of their options. We pride ourselves in delivering good old fashioned friendly customer service as well. Thank you again for the review we think you’re super sweet too. - Karen Gross State Farm Insurance "
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isabel perez

February 27, 2025

5  out of  5
rating by isabel perez
"Had a great conversation with Leslie we talked over how to make a plan work, which wouldn’t cost so much money that makes me happy"
We responded:
"Thank you so much for your kind review Isabel! We're thrilled to hear that you had a great conversation with Lesley and found the planning process helpful and budget-friendly. Our goal is to make sure our clients feel supported and informed every step of the way. If you have any more questions or need further assistance, feel free to reach out.- Karen Gross State Farm Office "
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Hilda Luna

February 20, 2025

5  out of  5
rating by Hilda Luna
"Lupe is the best!! Give her a call for all your auto and life insurance needs!! She rocks! Don’t forget to tell them Hilda sent you!!"
We responded:
"We agree with you Hilda. Lupe is the best! :) She loves helping people protect their families with life insurance. Thanks for the vote of confidence. - Karen Gross State Farm Insurance "
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ricardo bustamante

February 20, 2025

5  out of  5
rating by ricardo bustamante
"Karen Gross at state farm alone with staff we’re very professional along with being respectful they helped me with the questions I had they also help me get the important information I needed along with the best rates I would like to anyone who reads this to give them an opportunity to the best insurance you can have."
We responded:
"Thank you so much Ricardo! We greatly appreciate your comments. We take pride in taking care of our customers while providing the best rates possible. We’re honored to serve you and appreciate your loyalty. - Karen Gross State Farm Insurance "
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Rose De Azevedo

February 14, 2025

5  out of  5
rating by Rose De Azevedo
"Karen Gross has been my State Farm agent [by assignment] for some years. She and her staff have always been responsive and helpful. Most recently, Corina replied to an inquiry and was quick and efficient about putting my request in place. I recommend this State Farm office without reservation. Thank you."
We responded:
"Rose, thank you so much for taking the time to share your positive experience with our office! We’re thrilled to hear that Karen and Corina, along with the rest of our team, have been responsive and helpful in addressing your needs. Your recommendation means a lot to us, and we’re committed to providing the best service possible to all our clients. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for your kind words!"
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Dianna

January 30, 2025

5  out of  5
rating by Dianna
"Highly recommend! Leslie was super helpful, patient and kind as well as knowledgeable about all the medicare requirements and walked me through it, even the parts they are not getting a commission on."
We responded:
"Dianna, Thank you so much for your 5 star review. Leslie loves helping people with their Medicare supplement plans. She knows it can be confusing and overwhelming at times, so she does everything she can to make the process simple and even enjoyable. Thank you again for allowing us to serve your insurance needs. - Karen Gross State Farm Insurance"
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Robb Robbins

January 25, 2025

5  out of  5
rating by Robb Robbins
"Karely Perez at State Farm Insurance has been serving me for a while now. I just wanted to say she is not only professional, but a friendly person, and a team player. I look forward to our meetings on the phone."
We responded:
"We appreciate your review Robb! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Karen Gross State Farm Insurance"
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Debbie Nelsen

January 25, 2025

5  out of  5
rating by Debbie Nelsen
"Karen Gross’s staff is helpful, friendly and courteous with all our needs. Corina Lawerence especially will always go the extra mile to accommodate with any/all of our changes and send/mail out what’s is needed. Highly recommend Karen Gross State Farm and her staff as your insurance agent!"
We responded:
"Hi Debbie and thank so much for the glowing review. Corina has such a kind and caring heart. She absolutely loves helping people and we absolutely love her. Thank you for allowing us to serve your insurance needs. - Karen Gross State Farm "
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Gloria Stout

January 17, 2025

5  out of  5
rating by Gloria Stout
"Karen Gross State Farm Insurance has always been there for us car home insurance an Investments supplemental insurance her staff are very friendly and helpful and quick to answer any questions take care of any situation quickly we highly recommend Karen Gross State Farm"
We responded:
"Gloria it has truly been our pleasure to take care of you. You are an absolute delight. Thank you for taking time out of your day to give us a five star review. We give you five stars too! :) - Karen Gross State Farm Insurance"
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Tommy Hawkins

January 9, 2025

5  out of  5
rating by Tommy Hawkins
"Very friendly and polite staff"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and your feedback motivates us to keep up the good work. Thank you again for the 5-star review. - Karen Gross State Farm Insurance "
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Margie Rivas

January 5, 2025

5  out of  5
rating by Margie Rivas
"Have been the best! Have had a few accidents and everyone was so helpful and Corina L in the office has been such a big help and a joy everytime I've been in the office"
We responded:
"Margie, thank you so much for your business and the review! We agree completely with you, Corina is an absolute joy. We are happy that she's been there to help you. Please let us know if there is anything else you need. - Karen Gross, State Farm Insurance"
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Aisha Al shawesh

December 23, 2024

5  out of  5
rating by Aisha Al shawesh
"Very good service I recommend this office and insurance company."
We responded:
"Thank you so much for you vote of confidence. We appreciate your business and thank you for the 5 star review. - Karen Gross State Farm Insurance"
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Scott Helm

December 23, 2024

5  out of  5
rating by Scott Helm
"Good people. Easy to deal with. Friendly and always there to help"
We responded:
"Scott - thank you so much for your kind words. We strive to make insurance easy and love helping people. Thank you for choosing us and for taking the time out of your day to give us a positive review. ⭐️ - Karen Gross State Farm Insurance "
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Scott Bese

December 22, 2024

5  out of  5
rating by Scott Bese
"Amazing office staff. Very knowledgeable"
We responded:
"Thank you for the five-star review Scott. We appreciate the review and your business. Please let us know if there is anything else we can do for you. - Karen Gross State Farm Insurance"
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Danielle Bese

December 21, 2024

5  out of  5
rating by Danielle Bese
"Friendly office staff! So easy to work with!"
We responded:
"Danielle, we are so happy to hear that you find it easy to work with us. We pride ourselves on treating our customers like family. Thank you so much for taking the time to give us a 5-star review. We appreciate your business. - Karen Gross State Farm Insurance"
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Jose Cabrera

December 20, 2024

5  out of  5
rating by Jose Cabrera
"Karely was amazing!!!! She listened to everything I had said and asked for, got me exactly what I needed, and even told me where to get my documents to. I’ve never had such a quick and easy process for help from an insurance company. Truly a great experience and I have Karely to thank she was awesome thank you so much!!"
We responded:
"Thank you for taking the time to share your experience. We are so glad to hear that Karely was able to assist you and make your visit a positive one. Her commitment to addressing customer concerns and delivering exceptional service is exactly what we aim for. Thank you again for your five-star review. - Karen Gross State Farm Insurance."
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Julianne See

December 18, 2024

5  out of  5
rating by Julianne See
"Very helpful and way better coverage with good price .. Thank you so much for helping us.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We love being able to provide better coverages and better protect you and your family. If you ever have any questions or need assistance, we’re here to help! - Karen Gross State Farm Insurance "
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Alice Haynes

December 18, 2024

5  out of  5
rating by Alice Haynes
"Add my miles and she was very polite and helpful"
We responded:
" We’re honored by your 5-star review, Alice! We look forward to continuing to provide you with great service! - Karen Gross State Farm Insurance"
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victorio cabrera

December 18, 2024

5  out of  5
rating by victorio cabrera
"Lupe was very helpful and considerate during the insurance policy process. I was able to get my quote in a timely manner with a hospitable attitude from Lupe and she also made the process very straightforward while being extremely informative along the way. I will be referring friends and family to Lupe!"
We responded:
"Victorio, thank you so much for your wonderful review! We're thrilled to hear that Lupe provided you with such helpful and considerate service during your insurance policy process. It's great to know that she made the experience straightforward and informative for you. We truly appreciate your referrals and look forward to assisting your friends and family in the future! - State Farm Insurance Karen Gross "
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Zuri Velazquez

November 28, 2024

5  out of  5
rating by Zuri Velazquez
"Karen’s team was very helpful with my business and life insurance as well as all my questions."
We responded:
"Zuri - we’re so thankful for your business! It’s our pleasure to assist you with your business insurance and life insurance needs. We absolutely love it when you bring the kids in the office too. :) If there is anything else we can do to help, please let us know! - Karen Gross State Farm Insurance"
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Fredy Arellano benitez

November 27, 2024

5  out of  5
rating by Fredy Arellano benitez
"Lupe is the Best! Call her for all your life ínsurance & auto insurance needs!"
We responded:
"We couldn't agree with you more Fredy. Lupe is the best and she absolutely loves to help customers take care of their auto insurance & life insurance needs. Thank you for trusting her to take care of you. - Karen Gross State Farm Insurance"
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Salvador Bojorquez

November 25, 2024

5  out of  5
rating by Salvador Bojorquez
"Every time that I walk into the office its as if I am going over to a old friend’s house, its just always so welcoming and they always make sure that I am getting the help I need with anything from policy’s to financial advice. Overall a 10/10 service team and great people all around!!"
We responded:
"Sal thank you for picking up on our office vibes. :) We strive to have the best experience possible for our customers and that starts with a warm welcome. It has been a pleasure having you in our office for the last few years. We look forward to many more years of taking care of your insurance needs. Thanks again for the 5 star review. We appreciate you! - Karen Gross State Farm Insurance"
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Deborah Miramontes

November 22, 2024

5  out of  5
rating by Deborah Miramontes
"This agent is always so helpful with my policy and super easy to talk to.i highly recommend them."
We responded:
"Deborah - We’re thankful for your positive review! It’s our always our pleasure to assist you with your insurance needs. You're a joy to have as a customer. If there is anything else we can do to help, please let us know! - Karen Gross State Farm Insurance"